Because on average, 45% of referrals do not follow-up for treatment. A paper referral pad puts all of the responsibility on the patient and doesn’t give the patient the information they need to make an informed choice. Bright Referral answers all of the important questions:

● Where is the office located?

● Do they accept my insurance?

● Is it the right vibe for me?

● Are they easy to work with?

All of this makes it easier for the patient to get the care they need, quickly. Plus, it is faster and easier for you to refer with Bright Referral than use a paper referral pad.

Yes! Take a look at this document to see all the ways you can send a referral with Bright Referral

The contact form in the patient experience is solely to help the patient and doctor connect. Instead of having the patient do all of the work, this gives transparency and control to the doctor getting a referral.

In short, the contact form makes the patients' lives easier. We never sell their data. It’s just so the doctor can follow up with them instead of making it the patient’s responsibility. No more keeping track of a name, waiting on hold, dealing with phone robots, etc.

NO!!!! Our top priority is making this as easy to use as possible. We tested it on 8 year olds and 80 year olds (seriously) and are always working to make things as simple to do as possible.

Nope!

Because it improves their practice and patient care. And it's so easy.

Gone are the days of scribbling a name on a piece of paper and hoping the patient can go through all of the steps to find the care they need.

With one tap on a Bright Card, they can give patients the information they need and trust the doctor on the other side has what they need to close the loop.

They get to impress their patients with their innovation know-how and provide better care. Plus, they can use Bright Referral's data to learn about their own practice and patterns and improve the experience for all.

Watch this video to see how simple it really is.

• Because it makes it easy to follow-up with the referred doctor.

• Because their referrals come on their own terms and in their own time.

• Because they get to learn about the referred doctor before making an appointment.

• Because they don't have to remember to do anything. The doctor they are being referred to will follow-up with them.

• Because it makes it easier to continue with their medical care.

There are 5 ways you can share notes with the doctor. You can choose whatever fits best for your office.

With VOICE MEMO: Once a patient taps their phone to the Bright Card, they will be sent to a "mini referral site". This site includes all of the information they need at the time of referral. Within the contact form is a red record button. By tapping this button, you can leave a voice note or message for the doctor sharing why you are referring and key details about the case. When the patient submits the form, the doctor will receive this voice memo instantly. Read this blog post to learn more.

With MESSAGES: Within the same patient contact form described above, there is a message/text box that can be used to type out patient notes and details. If the case is simple, this is often a great choice because you can simply tell the patient the details and they can include them in the message. Just like #1 above, when the patient submits the form, the doctor will receive this text-based message instantly.

With CHECKBOX FOLLOW-UPS: Within the same patient contact form described above, there is a checkbox that can be selected by the patient. If selected, the doctor you are referring to will be notified to follow-up with you for more information. They can follow-up however they like. The checkbox is most often used if you want to share information that might be sensitive for the patient. Things like hygiene issues, patient behavioral notes, etc. If you'd like to use this option, just tell your patient to click the checkbox before submitting their contact information.

With EMAIL ALERTS: Every time you refer a patient and they share their contact information, you will receive an email alert. This email alert will give you the contact information for the doctor you referred to. If you'd like to share notes with them through these more traditional channels, you can use that contact information as you see fit.

With ACCOUNT ACCESS:

You can also ask the doctor to give you "Referral Source Specific Access" to their Bright Referral account . With this access, you can add in notes to all of your referred patients and see the complete referral record.

We recommend 1 card for every hygiene room/treatment chair, plus a couple cards at the front desk. Usually this means between 5 and 10 cards in an office. This makes it really easy to make a referral and you never need to go find a card.