Introducing Enterprise Access: A Smarter Way to Manage Your Accounts As organizations grow, so does the challenge of keeping track of what's happening across multiple practices and locations. Logging into individual accounts, piecing together reports, and trying to understand referral performance at a high level can quickly become time-consuming. That's why we're excited to introduce Enterprise Access—a new way for enterprise organizations, DSOs, and multi-location groups to

For years, practices have asked the same question: "Which referral sources are actually growing my practice?" Counting referrals is only part of the story. A referral doesn't create value until a patient begins treatment. That's why we're excited to introduce one of Bright Referral's most impactful updates yet: Treatment Start Tracking. For the first time, you can follow every referral through the complete patient journey—from referral to treatment start—giving you a clearer

When you're managing referrals throughout the day, every second counts. You shouldn't have to click into every patient record just to understand where someone is in the referral process. That's why we've completely redesigned the Activity Feed in Bright Referral to make it faster, clearer, and easier to take action. With a streamlined layout, intuitive color-coded status indicators, and more powerful filtering, your dashboard now gives you an instant snapshot of every referra

Now you can edit patient information after a referral is submitted Every practice has experienced it. A referral comes in with limited information—or maybe there's a typo, a missing phone number, or a patient who needs a record updated after your team speaks with them. Until now, those situations often meant adding notes and hoping someone remembered to reference them later. Not anymore. We're excited to introduce Editable Patient Information, a new feature that allows your t

Now you can customize patient follow-up for every referral source Not every referral works the same way—and now, your patient communication doesn't have to either. We're excited to introduce a new feature that gives practices more control over the patient experience by allowing you to enable or disable Bright Referral's automated patient follow-up email for each individual referral source. Check out the details here. More Flexibility for the Way You Use Bright Referral When a

(And Create a Better Experience for Patients, Too) One of the most common questions we hear from practices using Bright Referral is: “How do we get more patient contact information with each referral?” The good news: this is rarely a technology or patient experience problem. Most of the time, it’s a process and training opportunity —and one that’s very fixable. When referring offices understand how to refer and why sharing contact information helps their patients, completio

We are SO excited to announce a powerful new feature designed to make your life better - customizable contact forms! Based on...