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*New Feature Alert*: Track Teatment Starts
For years, practices have asked the same question: "Which referral sources are actually growing my practice?" Counting referrals is only part of the story. A referral doesn't create value until a patient begins treatment. That's why we're excited to introduce one of Bright Referral's most impactful updates yet: Treatment Start Tracking. For the first time, you can follow every referral through the complete patient journey—from referral to treatment start—giving you a clearer
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*New Feature Alert*: Updated Reporting
Our new, more powerful reporting to help you grow smarter Tracking referrals is important. Understanding which referral sources are driving real patient starts is even more valuable. That's why we've introduced a major upgrade to Bright Referral's reporting experience. With more detailed analytics, interactive charts, and expanded referral source insights, it's easier than ever to measure referral source health and make informed decisions about your relationship-building effo
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*New Feature Alert*: A smarter, simpler activity feed
When you're managing referrals throughout the day, every second counts. You shouldn't have to click into every patient record just to understand where someone is in the referral process. That's why we've completely redesigned the Activity Feed in Bright Referral to make it faster, clearer, and easier to take action. With a streamlined layout, intuitive color-coded status indicators, and more powerful filtering, your dashboard now gives you an instant snapshot of every referra
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*New Feature Alert*: Edit Patient Information
Now you can edit patient information after a referral is submitted Every practice has experienced it. A referral comes in with limited information—or maybe there's a typo, a missing phone number, or a patient who needs a record updated after your team speaks with them. Until now, those situations often meant adding notes and hoping someone remembered to reference them later. Not anymore. We're excited to introduce Editable Patient Information, a new feature that allows your t
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*New Feature Alert*: Internal Referral Source Notes
Now you can keep internal notes for every referral source Strong referral relationships are built on the little things. Remembering an office manager's birthday. Keeping track of the last time you stopped by with lunch. Noting what made last year's community event a success. These small details help create stronger, more meaningful connections over time. That's why we're excited to introduce Referral Notes—a simple new feature that helps you keep important information organiz
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*New Feature Alert*: Patient Follow-up Toggle
Now you can customize patient follow-up for every referral source Not every referral works the same way—and now, your patient communication doesn't have to either. We're excited to introduce a new feature that gives practices more control over the patient experience by allowing you to enable or disable Bright Referral's automated patient follow-up email for each individual referral source. Check out the details here. More Flexibility for the Way You Use Bright Referral When a
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*New Feature Alert*: Updated Language and Design
New Design & Reporting Updates Make Bright Referral Easier to Understand at a Glance At Bright Referral, we're always looking for ways to make referral data more actionable. The best insights are the ones you can understand immediately, without digging through reports or trying to interpret charts. That's why we've rolled out a series of design, language, and reporting updates throughout the platform. While many of these changes may seem subtle individually, together they cre
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*New Integration Alert* GreyFinch!
Streamlining Referrals and Patient Management: Bright Referral + Grey Finch Bright Referral is proud to announce a powerful new integration with Greyfinch, a leading practice management platform built for orthodontists. This partnership brings together Bright Referral’s seamless digital referral and conversion system with Greyfinch’s innovative, all-in-one, cloud-based practice management solution. This gives practices an easier, faster, and more connected way to manage both
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Say hello to our partnership with Invisalign!
We’re thrilled to announce that Bright Referral is now an official partner in the Align 360 Partnership & Apex Programs —a major milestone that brings even more value to our customers. As part of this new collaboration, practices enrolled in the Align 360 & Apex programs now gain access to Bright Referral’s unlimited subscription at a discounted rate. Plus, Align 360 & Apex program members are eligible to have some portion of the cost reimbursed using co-op marketing dollars.
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*New Feature Alert!* Easily see the last date of referral from each referral source
We are so excited to share a new feature that is easy to access and super useful! This new feature allows you to quickly view the last...
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*NEW* Feature Alert: More User Options
This one is for our super organized practices, larger practices and DSOs! Here are the details: Each account can have as many users as...
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*NEW* Feature Alert: Custom Contact Forms!
We are SO excited to announce a powerful new feature designed to make your life better - customizable contact forms! Based on...
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Check it out - We're on Own Your Role with Dino Watts!
We can't believe we are featured on Dino Watt's podcast. What a dream! Check out the episode below. The first 30 minutes are about our...
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*NEW* Feature Alert: User Types for All Your Needs
As we have grown, so have our user options. Here are all the details you need to know. Each account can have as many users as you'd like....
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*NEW* Feature Alert: Practice-Specific Users
For all of you advanced users, this one is for you. Now you can add a "Practice-Specific" user to your account. That means your referring...
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Onboarding Series: Part 2
Getting your referring offices started with Bright Referral isn't hard, but it does take some time and communication. Hear how this...
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*NEW* Feature: Keyword Tagging for custom data analysis
We are the first to admit that "data" sounds scary. So when you hear something like "introducing keyword tagging", you might want to run...
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*NEW* Feature: Notes!
Like most of our best features, this one came right from you. Introducing the new notes section for every referral. You can find it on...
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Orthodontic Products Podcast + AAO President Elect = Dream Team
We are so excited to be included in this Orthodontic Products podcast interview with AAO President Elect, Dr. John Callahan. What a great...
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*NEW* Feature: Referral Tracking is now even easier
Like all good feature updates, this one comes directly from user feedback. We have upgraded our software to be even better at tracking...
1 min read
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